Questions
Straight answers, no fine print.
Everything people ask before they book — prices, same-day pickup, what to bring, what's included.
How do I see current prices and availability?
Use the live trailer inventory. Rates and calendars come directly from the booking system, so they are more reliable than a separate price list.
Can I rent a trailer the same day?
Yes, when the trailer is available and you can complete the required booking, agreement and verification steps before pickup.
Where is the pickup location?
Pickup is in Fontana. The exact pickup address comes in your booking confirmation email right after you pay. Your lock code shows on your unlock page 30 minutes before pickup, once your documents are approved, your deposit hold is placed and you’ve done the walk-around photos.
What do I need to rent?
A valid driver license, payment method and a tow vehicle properly rated and equipped for the trailer you select. The booking flow shows the documents required for that rental.
Do I need a brake controller?
A tow vehicle needs a working brake controller when the selected trailer uses electric brakes. Check the trailer page before booking.
How long is one rental day?
A rental day is a full 24 hours measured from your selected pickup time.
Is there a deposit?
A refundable card hold may apply depending on the trailer. The current amount is shown on the trailer and pricing pages before checkout.
Can I cancel or change my booking?
You can move your dates from your booking page up to 24 hours before pickup, and extend your rental from there too. To cancel, or for any other change, call or text 909-402-6600. Refunds are handled case by case.
What fees could be added?
There is no hourly late fee: you get a short grace period (up to 2 hours) after your return time, and if you need longer you extend at the same per-day rate as your rental. There is no cleaning fee. Unpaid tolls or tickets carry a $100 admin fee each. Our 2-5/16" heavy-duty hitch is provided at no extra charge if you need it. These are in the rental agreement you sign before pickup.
What hitch ball do I need?
A 2-5/16" ball for every trailer except Valery, the 18-foot utility trailer, which takes a 2" ball. Trailers with electric brakes also need a brake controller and a 7-pin plug.
Can I ask about delivery?
Yes. Call or text 909-402-6600 with the destination and dates so Tow-n-Go can confirm whether delivery is available and quote it separately.